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research

09
Oct
The AI Strategy Mistake Most Companies Are Making

The AI Strategy Mistake Most Companies Are Making

Companies optimizing AI purely for cost reduction are building commodity capabilities that their competitors will match within months.
10 min read
03
Oct
Google Makes $460 From Your Data. You Get $2.

Google Makes $460 From Your Data. You Get $2.

Technology platforms extract enormous value from user data while compensating the sources minimally or not at all.
7 min read
07
Jul
The Work We're Losing

The Work We're Losing

The companies effectively using AI aren't automating everything—they're strategically preserving the expertise-building work that creates competitive advantage when technology inevitably fails.
8 min read
03
Jul
Why AI Projects Fail: The Human Factors Analysis

Why AI Projects Fail: The Human Factors Analysis

Most AI implementations fail not because the technology doesn't work, but because organizations treat them as technology projects instead of people projects. This analysis reveals the four human factors that destroy 80% of AI initiatives.
11 min read
26
Jun
The Design Problem We Call User Resistance

The Design Problem We Call User Resistance

Recent research analyzing 63 studies reveals that what we call "user resistance" to technology isn't about fear of change—it's valuable feedback about design failures that make work harder, strip away meaningful judgment, ignore human workflows, and break essential collaboration.
5 min read
30
May
Beyond ChatGPT: How Specialized AI Models Change the Economics of Business Automation

Beyond ChatGPT: How Specialized AI Models Change the Economics of Business Automation

Successful AI implementation isn't about choosing the most advanced technology—it's about matching tools to actual business needs through systematic experimentation and optimization.
3 min read
17
Mar
Why I Traded My Apple Watch for a Casio

Why I Traded My Apple Watch for a Casio

In trading my Apple Watch for a simple Casio, I'm rediscovering what it means to listen to my body rather than outsourcing my health decisions to algorithms and activity rings.
6 min read
11
Feb
Technology Won't Save Us From Meetings

Technology Won't Save Us From Meetings

AI promises to fix our meeting culture, but the solution lies in something more fundamental: human behavior
4 min read
27
Jan
Why the Fastest Product Teams Aren't Always Winning

Why the Fastest Product Teams Aren't Always Winning

New digital tools and methodologies are transforming product development timelines, enabling companies to balance rapid delivery with effective learning - but success requires rethinking traditional approaches to speed, team structures, and outcomes.
3 min read
21
Jan
The Measured Path to AI Innovation

The Measured Path to AI Innovation

As AI adoption in product development accelerates, organizations are working to balance the opportunities for faster innovation with the need to build sustainable processes.
4 min read