Product strategy isn't easy. Product and digital leaders face critical decisions about investing in their digital products. Determining whether to make small improvements or undertake a full redesign or rebuild requires evaluation. I wrote this post to explore the key factors leaders should consider, the challenges associated with each factor,

In the modern world, technology and social interaction are intertwined. As we navigate this dynamic, it is crucial to understand the role technology plays in shaping our social connections. I recently recorded a conversation with Jeff Hall, a renowned professor of communication studies at the University of Kansas, who has

Federico Germani is sounding an alarm. In a research paper he co-authored, the headline says it all: “AI Model GPT-3 (dis)informs us better than humans.” Read it here. Germani is a Researcher at the University of Zurich and is the founder and director of Culturico, a non-profit storytelling platform.

What happens when humans spend hours of their workday engaged with artificial intelligence – rather than other people – to help them do their jobs? Well, there’s good news and bad news. That’s according to the guest I spoke with on a recent episode of Mediated World. Pok Man Tang

I opened an account with Wealthfront nearly 7 years ago and haven’t looked back. I was compelled by the simplicity of the process and the benefits of their robo-advisor (an automated investing algorithm). In less than a few days, I opened and funded a new Roth IRA account I

This week I'm releasing episode one of my new podcast, Mediated World. It's a show about how technology, and generative AI more specifically, is mediating more of our relationships with others.   The field of Computer-Mediated Communication has been around for decades. But, with the emergence of artificial intelligence, a new

With all the buzz around generative AI, it’s easy to forget that this technology has been around for a while. One of the first places I noticed it was in Gmail. I remember the first time I started to draft a reply and Google suggested some potential responses to

Trusting AI Recent advances in machine learning and AI have made it possible to support decision-making in many industries. These tools are embedded in software applications and use large databases of internal and external information to generate recommendations and explanations where a human needs to make a decision. Often, these

The pace of technological change is moving quickly. And, if there’s one thing I’ve learned in my professional life, most people do not like change. The field within technology changing most rapidly – and with the most public spotlight – is artificial intelligence. Its impact on companies and society at

I was struck by the findings in Gallup’s 2022 State of the Global Workplace Report: With only 21% of employees engaged at work and 33% of employees thriving in their overall wellbeing, most would say that they don't find their work meaningful, don't think their lives are going well

In the winter of 2007, I waited at a bus stop with a backpack and my hands balled into fists and pressed firmly into my jacket. The harsh wind whipped as the free university bus approached. I exhaled a cloud into the air, pushing away the scent of diesel, as

Every new technological advancement creates a new opportunity for us to outsource a skill or thought-process. And if we take it up on the offer, we risk losing connection to some important foundational structures.

After the rain, I took a walk in the woods for mental health. The air seemed cleaner, more pure. I felt like I could absorb more of it. It brought clarity to all my senses. After the rain, the birds chirped more. The sound of the rain drowned them out

This post started as an email to a client who I started working with in mid 2022. As the product manager of a growing software team inside a large enterprise, he has many demands on his plate. But above all, he needs his young and forming team to execute on

My grandpa died on August 17, 2022, at the age of 95. Last week was his memorial service and funeral. The weeks leading up to his death and the ones that have followed were marked by reflection, sadness, and appreciation – for his life, our relationship, and the decades of memories.

What is ESG investing? Investors have more options and decisions to make around capital allocation than ever before. Increasing geopolitical, social, and cultural factors – as well as pressure to keep up with historical performance and stay ahead of technology trends – create a complex investing environment that is difficult to navigate.

Nearly every year, I go through a process of reevaluating my vegetarianism. For some, that’s problematic to say or write publicly. But the truth is, we all should reserve the right to be critical of the choices we make and continue to make. Socrates said it best: “The unexamined

Implementing new technology Adopting a new organizational model Becoming physically (or mentally) healthier These are all instances of change. Each comes with its complexities. Yet, the process of any kind of successful change requires answering the same or similar questions. My experiences with change—with myself and others—informs the

When I started this blog, I had no real objective. The motivation was simple: to get thoughts from my head to screen. As Derek Sivers put it, it’s better to create more than consume. I wanted to say something valuable to myself. And if others got something out of

We all do selectively irrational things for emotional reasons. We make decisions with our hearts. We go to great lengths to keep our stories alive. We brave nasal swabs and sub-freezing weather to stay connected to each other. -------------------------------------------------------------------------------- Flurries swirled in the 5 degree wind chills on a February