The Stakeholder Alignment Problem in Healthcare AI
As healthcare AI systems become increasingly autonomous, the real risk isn't technical failure but successful optimization for misaligned objectives.
communication
A collection of 19 issues
Conway's Law in the Age of AI: How Communication Shapes Organizations
As AI agents reshape organizational communication patterns, Conway's Law works both ways—our systems mirror our structures, but those systems then reinforce and calcify those same structures, creating a feedback loop that AI will dramatically amplify.
Why Stakeholders Push Boundaries (and How to Respond)
From a small-town TV station owner's creative requests to modern enterprise clients, I've learned that ambitious feature asks are often just thinking out loud – the real skill is understanding the underlying need.
Technology Won't Save Us From Meetings
AI promises to fix our meeting culture, but the solution lies in something more fundamental: human behavior
Why the Fastest Product Teams Aren't Always Winning
New digital tools and methodologies are transforming product development timelines, enabling companies to balance rapid delivery with effective learning - but success requires rethinking traditional approaches to speed, team structures, and outcomes.
The Hidden Cost of An Over-Connected Workplace
The tools meant to connect us at work are driving us apart, but research points to a promising path forward through intentional digital workplace design and individual practices.
How Teams Build Better Cultures
Drawing from recent research on psychological safety and team dynamics, this piece explores how high-performing workplace cultures are deliberately built through specific behaviors at every organizational level rather than emerging by chance.
Education Evolution: Lessons for Tech Leaders from the EdTech Frontier
Technology is transforming education, and the lessons from the EdTech frontier offer valuable insights for tech leaders across industries on leveraging AI, building flexible solutions, focusing on user outcomes, and establishing resilient, adaptable systems.
Why You Shouldn't Outsource Brainstorming to AI
New research shows that despite AI's ability to generate more ideas, human groups with domain expertise still produce more innovative and diverse solutions in brainstorming sessions.
Who Really Benefits from Workplace Technology?
Recent studies show workplace technologies are proving most beneficial to lower-performing workers, raising the floor of productivity while not necessarily lifting the ceiling - a pattern that could reshape how we think about digital transformation.
The Invisible Integration of AI in Our Work
As AI tools like ChatGPT become increasingly integrated into our daily work, organizations and individuals must balance AI's efficiency and preserving the human elements of creativity, collaboration, and learning that drive long-term success.
The Problem with Humanizing Generative AI Products
On Conspiracies & Connection
In an age of alternative facts and digital echo chambers, our path to truth and understanding lies not in withdrawal, but in compassionate engagement with those who see the world differently.
Using AI to Improve Doctor-Patient Communication: Insights from a New Study
Recent research reveals how human-centered AI implementation in healthcare can significantly improve patient outcomes and doctor-patient communication, paving the way for a more efficient and effective medical future.
The Vinyl Revival
In an era of digital streaming, the popularity of vinyl records reveals our craving for tangible, intentional experiences and offers valuable insights for digital product designers.
How Tech Leaders Use Language: An In-Depth Study
The language used by tech firms in their earnings calls goes beyond financial reporting. They employ carefully crafted metaphors and framing devices that shape public perception of technology and its role in society.
Finding Agency in Technological Change
On the Complex Relationship Between Technology and Society The question of technology's role in society has never been more pressing. The advancement of technology is everywhere. Artificial intelligence drafts our emails, algorithms curate our news, and smart devices monitor our sleep. Yet amidst this new wave of technological
What I'm Reading
This post is exclusive to Mediated supporters. In it, I share five articles that offer insightful perspectives on AI, emotional intelligence in robots, and the philosophy behind emotion recognition technology.
The New Landscape of YouTube Reviews: Insights for Creators and Consumers
As someone who regularly turns to YouTube reviews for guidance on everything from cars and watches to guitar pedals and garden plants, I've noticed a shift in the way reviewers present their content and engage with their audience. Two recent studies shed light on this phenomenon and how