Google Makes $460 From Your Data. You Get $2.
Technology platforms extract enormous value from user data while compensating the sources minimally or not at all.
Why Stakeholders Push Boundaries (and How to Respond)
From a small-town TV station owner's creative requests to modern enterprise clients, I've learned that ambitious feature asks are often just thinking out loud – the real skill is understanding the underlying need.
From Dark Patterns to Clear Value
As the FTC's click-to-cancel rule takes effect January 14, companies face a critical choice: view it as merely a compliance exercise, or seize it as an opportunity to build genuine, sustainable retention through user value.