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digital transformation

09
Oct
The AI Strategy Mistake Most Companies Are Making

The AI Strategy Mistake Most Companies Are Making

Companies optimizing AI purely for cost reduction are building commodity capabilities that their competitors will match within months.
10 min read
07
Jul
The Work We're Losing

The Work We're Losing

The companies effectively using AI aren't automating everything—they're strategically preserving the expertise-building work that creates competitive advantage when technology inevitably fails.
8 min read
26
Jun
The Design Problem We Call User Resistance

The Design Problem We Call User Resistance

Recent research analyzing 63 studies reveals that what we call "user resistance" to technology isn't about fear of change—it's valuable feedback about design failures that make work harder, strip away meaningful judgment, ignore human workflows, and break essential collaboration.
5 min read
30
May
Beyond ChatGPT: How Specialized AI Models Change the Economics of Business Automation

Beyond ChatGPT: How Specialized AI Models Change the Economics of Business Automation

Successful AI implementation isn't about choosing the most advanced technology—it's about matching tools to actual business needs through systematic experimentation and optimization.
3 min read
12
May
The Stakeholder Alignment Problem in Healthcare AI

The Stakeholder Alignment Problem in Healthcare AI

As healthcare AI systems become increasingly autonomous, the real risk isn't technical failure but successful optimization for misaligned objectives.
4 min read
06
Feb
Why Companies Can't Regulate Their Own AI

Why Companies Can't Regulate Their Own AI

As Google's recent rollback of AI ethical principles demonstrates, we can't expect companies to consistently choose ethics over growth—but we can make ethical behavior the profitable choice.
4 min read
27
Jan
Why the Fastest Product Teams Aren't Always Winning

Why the Fastest Product Teams Aren't Always Winning

New digital tools and methodologies are transforming product development timelines, enabling companies to balance rapid delivery with effective learning - but success requires rethinking traditional approaches to speed, team structures, and outcomes.
3 min read
21
Jan
The Measured Path to AI Innovation

The Measured Path to AI Innovation

As AI adoption in product development accelerates, organizations are working to balance the opportunities for faster innovation with the need to build sustainable processes.
4 min read
03
Jan
The Hidden Cost of An Over-Connected Workplace

The Hidden Cost of An Over-Connected Workplace

The tools meant to connect us at work are driving us apart, but research points to a promising path forward through intentional digital workplace design and individual practices.
6 min read
05
Dec
Education Evolution: Lessons for Tech Leaders from the EdTech Frontier

Education Evolution: Lessons for Tech Leaders from the EdTech Frontier

5 min read