Why I Traded My Apple Watch for a Casio
In trading my Apple Watch for a simple Casio, I'm rediscovering what it means to listen to my body rather than outsourcing my health decisions to algorithms and activity rings.
behavior
A collection of 11 issues
Why Stakeholders Push Boundaries (and How to Respond)
From a small-town TV station owner's creative requests to modern enterprise clients, I've learned that ambitious feature asks are often just thinking out loud – the real skill is understanding the underlying need.
Why Companies Can't Regulate Their Own AI
As Google's recent rollback of AI ethical principles demonstrates, we can't expect companies to consistently choose ethics over growth—but we can make ethical behavior the profitable choice.
From Dark Patterns to Clear Value
As the FTC's click-to-cancel rule takes effect January 14, companies face a critical choice: view it as merely a compliance exercise, or seize it as an opportunity to build genuine, sustainable retention through user value.
Why You Shouldn't Outsource Brainstorming to AI
New research shows that despite AI's ability to generate more ideas, human groups with domain expertise still produce more innovative and diverse solutions in brainstorming sessions.
Who Really Benefits from Workplace Technology?
Recent studies show workplace technologies are proving most beneficial to lower-performing workers, raising the floor of productivity while not necessarily lifting the ceiling - a pattern that could reshape how we think about digital transformation.
The Invisible Integration of AI in Our Work
As AI tools like ChatGPT become increasingly integrated into our daily work, organizations and individuals must balance AI's efficiency and preserving the human elements of creativity, collaboration, and learning that drive long-term success.
The Problem with Humanizing Generative AI Products
On Conspiracies & Connection
In an age of alternative facts and digital echo chambers, our path to truth and understanding lies not in withdrawal, but in compassionate engagement with those who see the world differently.
The Vinyl Revival
In an era of digital streaming, the popularity of vinyl records reveals our craving for tangible, intentional experiences and offers valuable insights for digital product designers.
The Science of Persuasive Design: Lessons from My Running Journey
When my running app couldn't keep pace with my real-life challenges, I discovered the science behind why persuasive technology needs to meet us where we are—not where it thinks we should be.