What I'm Reading
This post is exclusive to Mediated supporters. In it, I share five articles that offer insightful perspectives on AI, emotional intelligence in robots, and the philosophy behind emotion recognition technology.
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01
Aug
Why Creative Work Can't Be Measured Like Business Outcomes
The tension between creative craft and business outcomes isn't a problem to solve—it's a productive collision that forces better solutions than either pure artistry or pure commerce can achieve alone.
5 min read
07
Jul
The Work We're Losing
The companies effectively using AI aren't automating everything—they're strategically preserving the expertise-building work that creates competitive advantage when technology inevitably fails.
8 min read
03
Jul
Why AI Projects Fail: The Human Factors Analysis
Most AI implementations fail not because the technology doesn't work, but because organizations treat them as technology projects instead of people projects. This analysis reveals the four human factors that destroy 80% of AI initiatives.
11 min read
26
Jun
The Design Problem We Call User Resistance
Recent research analyzing 63 studies reveals that what we call "user resistance" to technology isn't about fear of change—it's valuable feedback about design failures that make work harder, strip away meaningful judgment, ignore human workflows, and break essential collaboration.
5 min read
30
May
Beyond ChatGPT: How Specialized AI Models Change the Economics of Business Automation
Successful AI implementation isn't about choosing the most advanced technology—it's about matching tools to actual business needs through systematic experimentation and optimization.
3 min read