02
Apr
Navigating the Uncanny Valley: Implementing Virtual Agents in Customer Support
3 min read
Latest
25
Mar
The Future of UX: Generative UI and Outcome-Oriented Design
In their recent article, "Generative UI and Outcome-Oriented Design," Kate Moran and Sarah Gibbons explore an emerging trend
3 min read
11
Mar
The Paradoxes of Personalization: Insights for Engaging Gen Z Consumers
3 min read
07
Mar
How Digital Technology is Reshaping Doctor-Patient Communication
2 min read
23
Feb
The Social Psychology of Digital Communication
As communication technologies continue to advance and become deeply embedded into everyday life, researchers are exploring how traditional social psychology
2 min read
30
Nov
Making Strategic Decisions: Small Improvements vs. Redesigning Digital Products
Product strategy isn't easy. Product and digital leaders face critical decisions about investing in their digital products. Determining
6 min read
26
Aug
Podcast: The Importance of Social Connection in the Digital Age
In the modern world, technology and social interaction are intertwined. As we navigate this dynamic, it is crucial to understand
2 min read
06
Aug
Podcast: Ringing the Alarm Bell with Federico Germani
Federico Germani is sounding an alarm. In a research paper he co-authored, the headline says it all: “AI Model GPT-3
2 min read
17
Jul
Podcast: On the Consequences of Interacting with AI at Work
What happens when humans spend hours of their workday engaged with artificial intelligence – rather than other people – to help them
1 min read
29
Jun
Podcast: On Taking Advice from Algorithms
I opened an account with Wealthfront nearly 7 years ago and haven’t looked back. I was compelled by the
3 min read