28
May
What I'm Reading
3 min read
Latest
23
May
Machines Are Not Humans
Jaron Lanier famously wrote, "You are not a gadget." It turns out the inverse is also true: gadgets
5 min read
17
May
From Bargain Hunters to Luxury Seekers: Trends in Retail e-Commerce
The world of e-commerce is in a constant state of flux, and as digital product leaders, it's our
2 min read
06
May
Adaptable Automation & Employee Experience
As automation continues to advance and permeate the workplace, organizations are grappling with how to integrate these technologies in a
4 min read
29
Apr
Decoding Empathy: New Insights for Digital Health Design
2 min read
22
Apr
The Impact of AI on Meaningful Work
As a digital product consultant, I have observed a growing interest among companies in integrating artificial intelligence (AI) and generative
5 min read
17
Apr
The New Landscape of YouTube Reviews: Insights for Creators and Consumers
As someone who regularly turns to YouTube reviews for guidance on everything from cars and watches to guitar pedals and
3 min read
02
Apr
Navigating the Uncanny Valley: Implementing Virtual Agents in Customer Support
3 min read
25
Mar
The Future of UX: Generative UI and Outcome-Oriented Design
In their recent article, "Generative UI and Outcome-Oriented Design," Kate Moran and Sarah Gibbons explore an emerging trend
3 min read
11
Mar
The Paradoxes of Personalization: Insights for Engaging Gen Z Consumers
3 min read