11
Sep
On Conspiracies & Connection
5 min read
Latest
19
Aug
Using AI to Improve Doctor-Patient Communication: Insights from a New Study
5 min read
30
Jul
The Vinyl Revival
In an era of digital streaming, the popularity of vinyl records reveals our craving for tangible, intentional experiences and offers valuable insights for digital product designers.
3 min read
18
Jul
How Tech Leaders Use Language: An In-Depth Study
8 min read
12
Jul
Finding Agency in Technological Change
On the Complex Relationship Between Technology and Society
The question of technology's role in society has never been
6 min read
02
Jul
The Power of Ordinary
In the pursuit of extraordinary customer experiences, businesses often overlook the power of the ordinary – yet it's the seamless, reliable, and frictionless interactions that truly drive customer loyalty and business outcomes.
5 min read
26
Jun
The Science of Persuasive Design: Lessons from My Running Journey
When my running app couldn't keep pace with my real-life challenges, I discovered the science behind why persuasive technology needs to meet us where we are—not where it thinks we should be.
4 min read
21
Jun
On LinkedIn & Authenticity in an Era of Digital Self-Promotion
4 min read
12
Jun
On Quality, Creative Work, & Limiting Effects of Generative AI
I've been thinking about quality recently, spurred by finally reading the classic "Zen and the Art of
4 min read
03
Jun
Human-Centered AI: The Path to Equitable Healthcare Innovation
The key to transformative, equitable AI in healthcare lies not just in the technology, but in the approach we take
4 min read